Wednesday, December 2, 2009

The draft Bill: a preliminary view from the Brown Couch


As promised, here’s the TU’s preliminary guide to what’s proposed in the draft Bill. (Please note: these are the TU's preliminary views only, and they might change as we continue to cogitate on the draft Bill... and as we hear the feedback from our colleagues and constituents – in other words, you).


Access to premises. The provisions for landlords accessing premises to show them to prospective purchasers are, in our view, probably the most disappointing and troublesome of the draft Bill. It envisages landlords and tenants making agreements as to the days and times for access, which is fine, but then undermines any negotiations by giving landlords everything they could want: access on 24 hours’ notice, without limit as to the number of visits, plus a big stick – fines of up $2 200 for tenants who refuse to give reasonable access. We think agreements as to access will only happen when landlords’ rights of access are restricted and they have a reason to negotiate for more. There’s a couple of other access provisions that could do with tightening up too.


Alterations. Tenants would still have to get their landlords’ written consent to make alterations and install fixtures, but where the alteration is minor or cosmetic, the landlord may not unreasonably refuse. Tenants would have to make good any damage or loss of value when they leave, and they would also lose their current statutory right to compensation for fixtures they’ve had to leave behind… but clever landlords know how to avoid that liability anyway. All in all, the draft Bill’s provisions are probably a little better.


Break fees. Tenants who break a tenancy early by moving out in the fixed term would be liable to pay a ‘break fee’ of four or six weeks’ rent (depending on how early they’re breaking) instead of the rent lost until a new tenant moves in, plus the landlord’s readvertising costs, reletting fee, etc. The break fee has the potential to deliver a windfall to landlords – particularly the six-week fee, which is too high – but a flat four week fee would be more straightforward than the current situation and, on balance, good for tenants.


Co-tenants. Big improvements for persons who are on tenancy agreements with one or more other tenants. Under current laws, a co-tenant who moves out cannot end their liability for rent and other costs; the draft Bill would fix this absurdity by allowing a co-tenant to give a termination notice to the landlord and the remaining co-tenants. The draft Bill would also improve the process for transferring tenancies when a new person moves in to replace a departing co-tenant and allow, in special circumstances, a co-tenant to apply to the Tribunal to terminate the tenancy of another of their co-tenants.


Domestic violence. Where a final Apprehended Violence Order excludes a person from premises of which they are a co-tenant, the draft Bill would automatically terminate their tenancy while leaving the tenancies of other co-tenants on foot. A very sensible reform that helps victims of domestic violence get their tenancy arrangements sorted out.


Exclusions. Those renters who are kept out of the current Act – for example, boarders and lodgers – are out of the draft Bill too. There’s one exception to this: educational institutions are excluded from the current Act, but not the draft Bill – though we anticipate they will be excluded later by regulation. The draft Bill would exclude some additional groups of renters too, such as residents of refuges and crisis accommodation, serviced apartments and sharehouses. In the case of sharehouse residents, only those who have written agreements or who have become tenants by transfer or Tribunal order are covered, otherwise you’re a lodger. The exclusions make more urgent the need for occupancy legislation that covers all marginal rental housing.


Holding fees. The deposit many prospective tenants pay in an attempt to hold or reserve premises to let will actually mean something under the draft Bill: if a landlord accepts a holding fee from a prospective tenant, it will be up to the prospective tenant as to whether or not to go ahead with the agreement. Makes good sense.


Long-term tenancies. Tenancy agreements with a fixed term of 20 years or more would be allowed to leave out many of the usual terms, like those relating to repairs. An interesting development, but of little practical importance: virtually no one – landlord or tenant – is interested in a 20-year fixed term tenancy.


Rent arrears. Landlords would be able to commence termination proceedings more quickly, but tenants would be assured that if they pay the arrears, their tenancy is saved – even if the Tribunal has already ordered termination. On balance, this is an improvement for tenants, and landlords too – at the moment, if they get a termination order, many tenants won’t pay the arrears and will use the money instead to move and set up their next tenancy. The draft Bill would see more tenancies saved and more landlords paid. Win-win.


Rent control. No, just kidding. We've searched high and low and there's nothing in the draft Bill that can justifiably be called rent control.


Rent payments and receipts. Some useful reform here: tenants would be able to request a statement of rent payments from their landlords, and landlords would have to provide at least one method of rent payment that does not impose a cost on the tenant – so tenants can say goodbye to those rent card companies that charge tenants for the privilege of collecting their rent.


Residential tenancy databases. Finally: legislated rules about tenant databases (sometimes known as tenant blacklists) that apply to landlords, agents and operators of databases, that set out how a persons may be listed, and that provide for resolution of disputes about listings through the Tribunal. These are some of the draft Bill’s most welcome provisions – but we know at least one tenant database operator cannot see a regulatory loophole without diving through it, so we’ll be suggesting a number of measures to tighten these provisions up.


Social housing. All the current special provisions relating to social housing are incorporated, virtually without change, in the draft Bill… except the drafters have omitted the grandfather clause that prevented pre-July 2005 social housing tenants from being given termination notices on grounds that they were no longer eligible. We think it’s an oversight and will be asking that it goes back in.


Terminations by tenants. Some useful new grounds for termination by tenants during the fixed term of a tenancy: the tenant has been offered social housing; and the tenant is to go into aged care. The draft Bill provides another new ground – that the premises are for sale, and the landlord did not disclose the sale before entering into the tenancy agreement – but this is too narrow to be useful: we think tenants should be able, without qualification, to give a notice of termination if the premises are put up for sale.


Terminations ‘without grounds’. One of the more disappointing aspects of the draft Bill. Landlords would retain their current ability to give notices ‘without grounds’, which makes renting unnecessarily insecure. Notice periods would be increased from the current 60 days to 90 days (and from 14 days to 30 days in the case of notices at the end of a fixed term), which is good for tenants, but the Tribunal loses its little-used but important power to refuse to order termination – that is, termination notices without grounds will always end a tenancy (one exception: the Tribunal retains its discretion where the tenant has been in occupation for 20 years or more). The law should be trying to get landlords away from using notices without grounds, not making them more attractive.


Uncollected goods. If you’re evicted, the draft Bill does not give you long to get your goods out of the premises – just 14 days before the landlord can dispose of them as they see fit (including dumping them at op-shops). Fortunately, personal documents must be stored longer – 90 days – and the draft Bill does give a former-tenant a right to compensation if the landlord disposes of goods unlawfully. We think the draft Bill’s protections for tenants’ uncollected goods should be backed up with some penalties, but overall it would help restrain some of the abuses that currently go on when goods are left behind after termination.


Monday, November 30, 2009

BS Shrapnel

Forecasters to the real estate industry, BIS Shrapnel, are in the media today with a prediction that rents will increase 20 per cent over the next three years.

At the Brown Couch we are not in the business of making predictions, but we are blessed with the power of hindsight. Let's look back to what BIS Shrapnel were predicting for 2009 this time last year...


"In Sydney, the number of new medium and high density dwellings being completed is forecast to fall to a 20 year low in 2009, pushing the vacancy rate to below one per cent,” explains [BIS Sharpnel Managing Director, Robert] Mellor. “Rental properties will remain in short supply, and the national average rental growth is forecast to rise to 10 per cent in 2009, up from the current rate of 8.2 per cent, according to the Australian Bureau of Statistics rental index.”

10 per cent. Over the year to September 2009, Sydney rents actually went up 6.6 per cent (the national figure is a little lower - 6.2 per cent). BIS Shrapnel was out by a factor of 50 per cent.

Tricky business, forecasting.



(Asterix and the Soothsayer.)

Thursday, November 19, 2009

Startling Steve and the draft Bill

While the Tenants' Union continues to pore over the details of the new draft Residential Tenancies Bill (I'll post some comments on it shortly), the president of the Real Estate Institute of NSW, Steve Martin, has today blitzed the media with his own analysis.



(Steve Martin. Yeah, a cheap shot, I know. As the namesake of another famous Martin, I'm allowed.)


Through this morning's Australian Financial Review, Steve startled the big end of town with his warning that the draft Bill was 'investment vandalism' that would 'deliver carnage to mum and dad investors and tenants across NSW.'

This is because, says Steve, the Bill would introduce 'rent controls.' Yes, RENT CONTROLS. I kid you not.

By the afternoon, Startling Steve was down the other end of town, accosting Sydney workers through the commuter organ mX with predictions that 'Sydney rents could jump 20 per cent in just one year' if the Bill is implemented.

This is because, says Steve, it would be so costly for landlords and agents to comply with the Bill's conditions. 'On an average rental of $500 per week, these new costs could be as high as $100, which is a 20 per cent increase', he said.

Perceptive readers may have spotted something of a contradiction in Steve's statements. Will the draft Bill punt rents through the roof, or freeze them where they stand?

It takes a special kind of analysis to come up with two contradictory propositions and get both wrong. Regarding the rent control nonsense – and it is nonsense – the draft Bill's provisions relating to rent increases are the same, almost to the letter, as those in the current Act. No rent controls there.

As for the rent increase nonsense – and it is nonsense, and they've tried it on before – Steve doesn't say how he came up with such extraordinary estimates of the costs of compliance. Unless he shows his workings (whether on the back of a napkin, or a coaster, or whatever), the rest of us are entitled to think that he's just making it up.

Thursday, November 5, 2009

New draft Residential Tenancies Bill

At last, the long-awaited draft Residential Tenancies Bill has appeared.

The draft Bill is the product of the review of current New South Wales residential tenancies legislation that began in 2005 (though those with long memories will recall that our legislation first came under review way back in 1998)... as well as the efforts of the Tenants' Union, the Tenants Advice and Advocacy Services, other housing advocates and numerous individual tenants to draw attention to the deficiencies in the current law.

First impressions of the draft Bill: mostly good. It would make numerous sensible improvements on the current law. Some of these improvements would be very significant: in particular, the provisions about residential tenancy databases would finally set out an effective set of rules about how a person might get listed on a database, and how they can get off the wretched thing.

There are, however, some less happy provisions: in particular, changes to restrict the discretion of the Tribunal in dealing with no-grounds terminations.

In the coming weeks, the TU will pore over the draft Bill and keep Brown Couch readers posted as to what we make of it.

The status of the draft Bill is that it is an exposure draft: that is, it is not law yet, and it has not even been introduced into Parliament. Fair Trading is seeking comments on the draft Bill until 18 December, before it goes to Parliament next year. You can make comments to Fair Trading online, but please also let us know what you think, through comments here as we discuss the draft Bill, or by dropping us a line at the TU.

Tuesday, November 3, 2009

Dine out... help out

The good people at StreetSmart, who raise funds to help homeless persons, have launched their 'dine out... help out' appeal for the coming festive season.



How it works: dine out at a participating restaurant between 9 November and 24 December, and add $2 to the bill to help the homeless. Bon appetit.

Tuesday, October 20, 2009

Child safety in rental housing

Brown Couch readers will probably be aware of the terrible story of the three-year old Sydney boy who died on the weekend after falling through the window of his family's third-storey flat. The family rent the flat, and it is reported that they had previously complained to the landlord that the windows were unsafe.

I make no comment here about the fault or liability of any party in this very sad case – just some general comments on how the safety of children is addressed in New South Wales renting laws.

There's a few provisions of the Residential Tenancies Act 1987 (NSW) that are relevant to child safety, but with a single notable exception, the Act makes no provision for particular safety devices to be installed or for particular safety standards to be met.

Those provisions are:

  • the habitability term. Under the Act, it is a term of every tenancy agreement that the landlord will provide the premises in a state fit for habitation.
  • the repairs and maintenance term: it is also a term of every agreement that the landlord will provide and maintain the premises in a state of reasonable repair (and just what 'reasonable' means depends on the amount of rent payable and the age and prospective life of the premises).
  • the locks and security term. It is also a term of every agreement that the landlord will provide locks and security devices sufficient to make the premises reasonably secure. (What's 'reasonably secure' depends on the circumstances, especially location. It also means that the landlord does not need to make the premises Fort Knox.)
(There's another term that's relevant too: the alterations and fixtures term, which provides that a tenant must not make an alteration or install a fixture – say, a window lock – without the consent of the landlord.)

These obligations are all generally stated - that is, they don't specify particular devices that need to be installed for the premises to be regarded as habitable, in a reasonable state of repair, or secure. That's all very well – it's good that our laws provide this general obligation – but it also means that if you want the landlord to install a specific safety device, you might have difficulty: for example, if you want a child-proof lock on the window, the landlord might reply 'no, the lock already on the window is sufficient to make the premises reasonably secure', or even 'no, the window is sufficiently high up that it does not need a lock to make the premises reasonably secure.'

This problem also arises in relation to residual current detectors (sometimes known as electrical safety switches), which switch off the electricity if they detect it zapping a person. RCDs were not required on electrical circuits before 1991, so many houses built before then don't have them. And if your house doesn't have them and you ask for them, be prepared for the landlord to reply 'no, the premises are habitable/in a reasonable state of repair without them.'

I mentioned a single exception to the no-specific-requirements approach of our renting laws. Smoke detectors are specifically required in all residential dwellings, and there's a term to that effect in every tenancy agreement. This requirement was inserted by the NSW State Government in 2005 and, to the TU's knowledge, has improved the safety of rental housing without any dramas.

It would be a good idea if our renting laws built on the general obligations they already provide with some new, specific obligations for landlords to improve their properties. Devices to promote child safety – in particular, child-proof window locks and electrical safety switches – would be an excellent place to start. (Western Australia and Queensland have each already moved to make RCDs specifically required in rental housing.) After that, some other types of specific improvements might be required – say, insulation and water efficient devices – in a rolling program to lift the standard of rental housing.

In the meantime, readers might be interested in the advice of Danny Cass from Westmead Children's Hospital, reported at the second link above.

Rather than wait for the government to pass legislation for better building design, Professor Cass urged parents to ensure windows accessible to children could not be opened by more than 10 centimetres.

A visit to a hardware store, he said, could enable parents to alter windows themselves at a cost of $10.

"So for the vertical ones, that's a Black and Decker and two drills and coach screws, and for the aluminium ones, a rod that just sits in the gutter or two little aluminium screws that screw down," he said.

Some home truths about property reviews...

Readers of the Brown Couch may be aware of an innovative new website where tenants can share news and views of their rental properties throughout Australia.

Home Truth: The online voice for the rental community looks great at first glance. Indeed an opportunity for disgruntled tenants to publicly vent some spleen is long overdue. But there are several things to consider if you're going to regard it as anything more than light entertainment:

  • The website will be of more use to those who are able to "pick and choose" where to live, than those who need to find a new home pronto. With this in mind, it represents good value for the socio-economically blessed, but it offers very little for the rest of us (especially when vacancy rates are low).
  • The website invites reviews of properties and real estate agents. It does not review landlords. It is therefore not on the same footing as a residential tenancy database which collects tenants' names, and holds them to ransom.
  • There is an inherent problem with reviewing properties and real estate agents, and that is the transient nature of both. With property, ownership can change, and so can its level of repair. With agents, a person's employment can change. The review of a property or agent may become inaccurate or irrelevant by virtue of such change. It follows that such reviews could be apt to mislead.
  • Reviews are likely to be made in response to a particular set of circumstances. While one person's experience may be defined in a certain way, it is unlikely that their story will resonate with others to the extent that a property or real estate agency will be boycotted.
  • There is no way to verify whether reviews are genuine. Anyone who makes a decision to rent a property based on a website review must have rocks in their head.
  • The website has potential as a pool of information to draw from while pushing the law reform agenda. But given the problems outlined above, tenants are better advised to take their grievances direct to the Office of Fair Trading. This can be done on a website too!